Terms and Conditions

How to use the site:
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To book a stay at Holiday Homes Sant’Anna simply complete the booking request forms that are found in web pages, it is important to complete all the required fields. We will reply as soon as possible to confirm the booking or to propose other solutions. Each reservation request is not binding. The prices displayed on this site may be subject to change, please always ask for confirmation when booking.

Terms and Conditions:
Arrival from 15.00, departure by 10.00. Please leave the apartment in a reasonably clean. Pets (small) are allowed, but not on a couch or bed.

The vehicles must be brought in the parking lot.  You have a Wi-Fi connection (at your arrival you will get a password). Do not leave gas or electrical appliances switched on when you are leaving for the day. You are also advised not to leave windows open when using the air conditioning.

Formalities on arrival:
All guests must present their identity document. To allow the owner, or his deputy, to register for the public security organs according to Italian law. During your stay, we will be at your disposal to assist you if you need them.

Before taking possession of the keys to the property the client must pay the security deposit of € 150,00. This deposit is refundable upon departure, less the cost of damage and / or additional costs. The customer is liable to the property for costs in excess of the deposit. The owner or his representative reserves the right to refuse access to any customer who fails to pay the necessary.

The price includes linen for bed, bath and kitchen, with weekly change, the consumption of electricity, gas and hot water. Use of the swimming pool ( open from approximately 20 / 5 to 30 / 09 ) .

Booking conditions:
On receipt of our confirmation of booking must be sent a deposit of 30% of total stay. By bank transfer, postal order or credit card. The deposit is not refundable. The balance will be paid on arrival at the property.

Cancellation policy:

From To Cancellation Fee
Booking 51 days before arrival 30%
50 days before arrival 31 days before arrival 50%
30 days before arrival 11 days before arrival 70%
10 days before arrival 0 hours before arrival 100%
No show – 100%

Our guests are recommended to take out insurance in case of cancellation of the trip. In addition, a good travel insurance is essential for a carefree holiday.

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C.S. Pietraia, 137 - CORTONA
Cell.:+39 368 458632
E-Mail: info@casesantanna.com